Commercial warranty and returns
Read our 12-month manufacturing-defect warranty for B2B furniture sales. Understand warranty exclusions, delivery damage reporting and voluntary return rules.
B2B scope
RestaurantFurniture.ie supplies furniture to business customers for commercial use only. These terms apply to business-to-business sales and are not consumer retail terms.
Commercial warranty
Products are covered for 12 months from delivery or collection against manufacturing defects only. The warranty does not cover accidental damage or natural wear and tear. Environmental damage—including rain, moisture, UV exposure or other weather conditions—and damage caused by improper storage are excluded where the product is not designed for those conditions.
Manufacturing-defect claims
To submit a claim, contact RestaurantFurniture.ie with your order details, photographs of the issue and a description of the defect. Opening the packaging does not, by itself, invalidate a legitimate manufacturing-defect claim. Faulty-product claims are assessed separately from voluntary change-of-mind return requests.
Delivery damage
Inspect goods when they arrive or are collected. Report visible delivery damage within 48 hours where reasonably possible.
Voluntary returns
Voluntary change-of-mind returns or refunds are not available once product packaging has been opened. Return requests for unused, unopened products require prior written approval from RestaurantFurniture.ie. This voluntary-return policy does not replace or automatically invalidate a manufacturing-defect claim.
Defective or misdescribed goods and legal rights
Contact the team about goods that are defective or do not match the agreed description. Those issues are assessed separately from voluntary change-of-mind returns. The commercial warranty and its exclusions do not exclude any rights or remedies that cannot lawfully be excluded, and do not create a blanket exclusion of liability. Opening packaging or reporting damage after 48 hours does not, by itself, remove such rights.
RestaurantFurniture.ie is a B2B commercial furniture supplier in Graiguecullen, Carlow, Ireland, with nationwide pallet delivery for furniture across Ireland and Northern Ireland. Estimated delivery: 2–3 working days. Subject to availability and delivery location. Timing is confirmed with your quote.
Chaff Street, Graiguecullen, Carlow, R93 XT61, Ireland. 089 615 7555 · restaurantfurnitureireland@gmail.com. Monday–Friday, 8am–4pm.