Frequently asked questions

Dimensions and technical specifications are on individual product pages. Follow the stated cm or mm units, and check overall dimensions separately from seat measurements. If a measurement is missing or unclear, ask the team rather than estimating from a photograph.

Tabletop-only items are the top, not a complete table. Base-only items do not include a tabletop. A complete-table product describes the combination included in that particular item. Read its specification to confirm exactly what the price includes.

Do not assume compatibility from photographs or matching colours. Ask the team to confirm the proposed top and base together, including size, fixing and support requirements.

Check the individual product's suitability. Melamine-faced chipboard tops are not suitable for uncovered outdoor Irish conditions. The Bistro Café 60×60 top must be checked individually; do not assume it has the same construction or outdoor suitability as other tops.

Eligible products show their own quantity brackets. The applicable price depends on the existing product rules and quantities in your quote; savings are not automatically stacked. The Quote Sheet shows the discount actually applied.

Use the Ex. VAT / Inc. VAT selector to change the displayed price basis. Irish VAT is 23%. Review the separately labelled VAT and totals on your Quote Sheet before sending your enquiry.

No. Complete Quote opens your summary, download/share options and enquiry form. Only deliberately submitting that form sends a quote request to the team. This is a B2B quotation service, not an online checkout, and preparing a quote does not place an order or take payment.

Check the product and Quote Sheet delivery notes, then confirm the location, access, unloading and any collection requirements with the team. Timing and charges depend on the quotation; do not assume a guaranteed arrival date or unloading service.

Inspect goods on arrival. The Buyer must report any pallet transit damage to the Supplier within 24 hours of signing the delivery receipt. For a defect claim, provide order details, photographs and a description. Opening packaging does not automatically invalidate a legitimate manufacturing-defect claim. The full policy explains the warranty, exclusions and rights that cannot lawfully be excluded.

All voluntary returns require prior written approval, and buyers pay their own return shipping. Approved unopened goods incur a 25% restocking fee; approved used or opened goods incur a 50% fee based on the original unit price paid. Partial returns may also change the quantity tier for items kept. Defective or misdescribed goods are assessed separately; read the full policy rather than treating this summary as a blanket exclusion of rights.