Frequently asked questions
Answers about furniture measurements, tabletops and bases, quantity discounts, VAT, business quotes, delivery and aftercare at RestaurantFurniture.ie.
Choosing furniture
Where can I find product measurements?
Dimensions and technical specifications are on individual product pages. Follow the stated cm or mm units, and check overall dimensions separately from seat measurements. If a measurement is missing or unclear, ask the team rather than estimating from a photograph.
Browse product detailsWhat is the difference between a tabletop, a base and a complete table?
Tabletop-only items are the top, not a complete table. Base-only items do not include a tabletop. A complete-table product describes the combination included in that particular item. Read its specification to confirm exactly what the price includes.
Will a tabletop fit a particular base?
Do not assume compatibility from photographs or matching colours. Ask the team to confirm the proposed top and base together, including size, fixing and support requirements.
Ask about compatibilityCan these tabletops be used outdoors?
Check the individual product's suitability. Melamine-faced chipboard tops are not suitable for uncovered outdoor Irish conditions. The Bistro Café 60×60 top must be checked individually; do not assume it has the same construction or outdoor suitability as other tops.
Prices and quotations
How do quantity discounts work?
Eligible products show their own quantity brackets. The applicable price depends on the existing product rules and quantities in your quote; savings are not automatically stacked. The Quote Sheet shows the discount actually applied.
Compare prices and discount tiersAre prices excluding or including VAT?
Use the Ex. VAT / Inc. VAT selector to change the displayed price basis. Irish VAT is 23%. Review the separately labelled VAT and totals on your Quote Sheet before sending your enquiry.
Does completing a quote send an enquiry or place an order?
No. Complete Quote opens your summary, download/share options and enquiry form. Only deliberately submitting that form sends a quote request to the team. This is a B2B quotation service, not an online checkout, and preparing a quote does not place an order or take payment.
Follow the quote guideDelivery and aftercare
How are delivery, unloading and collection arranged?
Check the product and Quote Sheet delivery notes, then confirm the location, access, unloading and any collection requirements with the team. Timing and charges depend on the quotation; do not assume a guaranteed arrival date or unloading service.
Delivery informationWhat should I do about damage or a manufacturing defect?
Inspect goods on arrival and report visible delivery damage within 48 hours where reasonably possible. For a defect claim, provide order details, photographs and a description. Opening packaging does not automatically invalidate a legitimate manufacturing-defect claim. The full policy explains the warranty, exclusions and rights that cannot lawfully be excluded.
Warranty and manufacturing-defect claimsCan I return furniture if I change my mind?
Unused, unopened voluntary returns require prior written approval. The existing policy does not offer voluntary change-of-mind returns after packaging is opened. Defective or misdescribed goods are assessed separately; read the full policy rather than treating this summary as a blanket exclusion of rights.
Read the full returns policy