Delivery & Freight Information

Distribution Hub

All shipments are dispatched from our commercial B2B warehouse facility located in Graiguecullen, Carlow, Ireland.

Nationwide Pallet Logistics

Confirm vehicle access and the delivery point with our team before agreeing delivery. Tell us about narrow roads, restricted entrances, steps or other access constraints.

• Due to the weight and volume of commercial hospitality furniture (including cast iron bases and heavy dining tables), all major distributions are fulfilled using third-party nationwide pallet delivery networks.
• Pallet deliveries operate on a curbside-only drop framework. It is the responsibility of the venue manager to arrange staff to receive, unwrap, and position the furniture inside their premises.

Estimated Timelines

Subject to availability and delivery location. Timing is confirmed with your quote. These timings are estimates, not guaranteed arrival dates. Confirm timing for your chosen products before arranging installation.

• Catalogue items, subject to availability: Estimated delivery: 2–3 working days across Ireland and Northern Ireland following invoice settlement.
• Custom Configurations: For custom color matchings or high-volume wall panel requests, lead times will be confirmed explicitly during your personal manual quote finalization.

Delivery pricing

The Quote Sheet includes applicable delivery charges in its totals. Check the delivery and collection notes for your selected items, and confirm the final charge and arrangements with the team before agreeing a purchase.

Arranging collection

Wall panels remain collection-only, including high-volume requests; confirming a lead time does not make them delivery-eligible. Check each product page for collection requirements. Contact the team to confirm availability and collection arrangements before travelling. Products marked collection-only must not be treated as delivery items.

Check your delivery

Inspect goods when they arrive or are collected. The Buyer must report any pallet transit damage to the Supplier within 24 hours of signing the delivery receipt. Contact the team about shortages or damage with your order details, photographs and a description. Reporting after this period does not, by itself, remove rights that cannot lawfully be excluded.