Terms & Conditions of Sale (B2B)

1. General & Jurisdiction

These Terms and Conditions apply exclusively to all commercial transactions between RestaurantFurniture.ie ("The Supplier") and commercial/hospitality entities ("The Buyer"). By building a quote sheet or confirming an order, you agree to these terms. Building, saving or downloading a quote sheet is not an accepted order or binding sales contract. You must deliberately submit an enquiry for our team to review it. This contract is governed exclusively by the laws of Ireland, and both parties submit to the exclusive jurisdiction of the Irish courts.

2. Quotes & Pricing

The following conditions apply to quotations and pricing:

• All pricing details listed or displayed via our digital quote engine are formal invitations to treat and do not constitute a legally binding contract until explicitly confirmed via a manual, finalized invoice sent by our Carlow team.
• Tiered volume discounts ("The more you order, the more you save") are calculated based on pallet efficiency and stock availability and may be subject to manual adjustments prior to final confirmation.

3. No Consumer Cooling-Off Period

As these transactions are exclusively Business-to-Business (B2B), the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 do not apply. There is no automatic right to return goods or cancel confirmed orders without written consent from the Supplier.

4. Retention of Title

All physical furniture products remain the sole legal property of RestaurantFurniture.ie until full payment has cleared into our bank account.

5. Partial Returns & Quantity Discount Recalculation

Returns require the Supplier's prior written consent; this clause does not create a right to return goods. Where an agreed partial return reduces the retained quantity below a quantity-discount tier, the unit price of the items kept will be recalculated retroactively using the applicable lower-quantity tier in the original agreed price schedule. The refund is the original total paid for the goods minus the corrected tier cost of the retained goods and the applicable restocking fee under the B2B Returns & Restocking clause, with VAT adjusted accordingly. Any refunds already issued for the same goods must be deducted so that they are not refunded twice. Delivery charges and any agreed delivery refund are assessed separately and are not automatically recalculated by this clause. The original invoice and agreed pricing schedule, rather than later catalogue price changes, are the basis for the calculation.

6. B2B Returns & Restocking

All returns require the Supplier's prior written consent. The Buyer is responsible for arranging and paying their own return shipping. Unopened goods incur a 25% restocking fee; used or opened goods incur a 50% restocking fee. The fee is calculated on the original unit price paid for each returned item, not its current catalogue price or the corrected price of the retained items. Refund = Original Paid - (Retained Items × Correct Lower Tier Unit Price) - (Returned Items × Original Unit Price × Restocking Fee %). For multiple products, the retained costs and restocking fees are summed across all lines. VAT is adjusted consistently with the original invoice, and any refunds already issued are deducted from the remaining refund. Return shipping is paid separately by the Buyer; no return-shipping amount is automatically estimated or deducted by the calculator. This clause does not create an automatic right to return goods or limit rights or remedies that cannot lawfully be excluded.

7. Damage in Transit

The Buyer must report any pallet transit damage to the Supplier within 24 hours of signing the delivery receipt.

• Inspect the pallet, packaging and goods on arrival. Record any visible damage on the delivery receipt when signing and retain photographs of the goods, packaging and pallet.
• Send your invoice or quote reference, delivery receipt and photographs to sales@restaurantfurniture.ie so the Supplier can investigate with the carrier.
• This transit-damage reporting requirement is separate from the commercial warranty's manufacturing-defect claims process. It does not exclude rights or remedies that cannot lawfully be excluded.

8. Product Variations

Natural wood grain, knots, texture and colour vary between individual pieces. These natural characteristics are not defects where the goods otherwise conform to the agreed specification.

• Wood finishes, upholstery fabrics and other dyed materials may exhibit shade and dye-lot batch variations. An exact grain, finish or colour match across separate orders or production batches is not guaranteed.
• Photographs and samples are illustrative of the product's general appearance; natural and normal batch variations may remain in the supplied goods.
• These provisions do not permit substitution of an expressly agreed material, finish or specification and do not exclude rights or remedies for defective or misdescribed goods that cannot lawfully be excluded.

9. Limitation of Liability

To the fullest extent permitted by applicable law, the Supplier's maximum aggregate financial liability arising out of or in connection with the supply of products, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall not exceed the net invoice value of the products giving rise to the claim, after discounts and excluding VAT and separately invoiced delivery charges.

• To the fullest extent permitted by applicable law, the Supplier shall not be liable for lost venue revenue, loss of profit, loss of business, loss of anticipated savings, delayed opening costs, or any indirect or consequential loss, whether or not such losses were foreseeable or their possibility was communicated to the Supplier.
• Nothing in these Terms excludes or limits liability for fraud or fraudulent misrepresentation, or any other liability, right or remedy that cannot lawfully be excluded or limited under Irish law.

10. Force Majeure

The Supplier shall not be liable for a failure or delay in performance, including shipping or delivery delays, to the extent caused by events beyond its reasonable control.

• Such events include severe weather, port closures or disruptions, and supply chain breakdowns beyond the Supplier's reasonable control affecting the manufacture, availability or transportation of the products.
• The Supplier will notify the Buyer as soon as reasonably practicable, explain the expected effect on fulfilment, and take reasonable steps to mitigate the disruption and resume performance.
• Affected performance obligations and delivery timelines will be suspended or extended only to the extent and for the duration reasonably attributable to the event. This clause does not excuse failures within the Supplier's reasonable control or exclude rights or remedies that cannot lawfully be excluded.

11. VAT & Cross-Border Supplies

All catalogue base prices are exclusive of Irish Value-Added Tax (VAT) at the standard rate of 23%. Unless a lawful exemption or zero-rating applies, VAT is added to the final invoice. Where the website's Inc. VAT display is selected, the displayed amount already includes 23% VAT for information; VAT is not added a second time to that VAT-inclusive amount.

• Business buyers requesting zero-rating for goods supplied to another EU Member State or Northern Ireland must provide their correct legal business details and a valid VAT identification number registered for the relevant cross-border goods transactions. Northern Ireland buyers must provide an XI-prefixed VAT number; a GB-prefixed number alone is not sufficient for this treatment.
• The Supplier must validate the buyer's VAT number through the EU VAT Information Exchange System (VIES) before confirming zero-rated treatment. A billing address outside Ireland or a buyer's statement that they are VAT-registered does not, by itself, establish eligibility.
• VIES validation alone does not establish entitlement to zero-rating. The goods must be dispatched or transported from Ireland to the qualifying destination, appropriate evidence of that movement must be retained, and all applicable invoicing, VIES reporting and other legal conditions must be met.
• Irish VAT at the applicable rate will be charged unless and until the required validation and supporting conditions are established. Any subsequent VAT adjustment must be supported by the appropriate invoice or credit-note documentation. Preparing a website quote does not itself approve zero-rating.

12. Late Payment Interest & Recovery Costs

Where payment under a commercial transaction is not received by the agreed invoice due date or the relevant statutory payment date, the Supplier reserves the right to charge statutory late payment interest under the European Communities (Late Payment in Commercial Transactions) Regulations 2012 (S.I. No. 580 of 2012), as amended, where the conditions for that entitlement are satisfied.

• Interest accrues on the overdue amount from the day after the relevant payment date until payment is made, at the statutory rate applicable to the relevant period. A reminder is not a prerequisite to a statutory entitlement.
• In addition to interest, the Supplier reserves the right to the statutory fixed compensation for recovery costs and reasonable additional recovery costs exceeding that fixed sum, including eligible legal or debt-collection costs, to the extent permitted by the Regulations.
• This clause does not grant credit, extend an agreed payment deadline or alter a requirement for payment before dispatch. The applicable payment terms remain those agreed for the transaction.

13. Severability

If any provision or part of these Terms & Conditions is found by a court of competent jurisdiction to be invalid, unlawful or unenforceable, that provision or part shall be severed only to the extent necessary and permitted by applicable law. The validity and enforceability of the remaining provisions shall not be affected, and the remainder of the contract shall remain legally binding and in full force and effect.

Quotes, not online orders

This website lets you prepare and deliberately submit business quote enquiries; it does not place orders or take payment. Saving or downloading a quote on this device does not send it to our team. Use the enquiry submission action to send your request, or contact us to discuss a quotation. Fulfilment and payment are arranged separately after individual quote confirmation. Basket and printed figures are estimates, not an accepted order or binding sales contract. Any purchase requires separate agreement with the seller on the quotation, product specification, delivery and payment terms.

Seller and contact details

The catalogue trades as RestaurantFurniture.ie. The listed business contact address is Chaff Street, Graiguecullen, Carlow, R93 XT61, Ireland; phone 089 615 7555; email sales@restaurantfurniture.ie. Before agreeing a purchase, request confirmation of the contracting seller's legal identity and any applicable business registration and VAT details.

Prices and delivery

Catalogue base prices exclude Irish VAT at 23%; the optional Inc. VAT display includes that tax for information. VAT is added to the final invoice unless the conditions in the VAT & Cross-Border Supplies clause establish lawful zero-rating or exemption. Eligible product quantity tiers determine the unit prices unless a replacement price is agreed. Delivery is charged separately and is included in the quote totals where applicable. Confirm the delivery date, access requirements and final charges with the team before agreeing a purchase. A catalogue delivery estimate is not an individually confirmed delivery date.

Commercial warranty — Scope of Cover

RestaurantFurniture.ie warrants that all furniture supplied is of commercial-grade durability and free from material defects in workmanship and construction under normal hospitality use. RestaurantFurniture.ie supplies business customers for commercial use only; these are business-to-business terms, not consumer retail terms.

Commercial warranty — Warranty Periods

The following warranty periods apply. Where goods are collected rather than delivered, the start date is the date of collection.

• Indoor Seating & Tables: Covered for a period of twelve (12) months from the date of delivery.
• Cast Iron Bases & Structural Steel: Covered for a period of twelve (12) months against structural failure.
• Wall Panels: Covered for twelve (12) months against warping or manufacturing defects under normal ambient indoor conditions.

Commercial warranty — Exclusions

This warranty strictly excludes:

• Damage caused by improper storage, handling, or exposure to extreme weather (unless explicitly rated as outdoor furniture).
• Fair wear and tear, superficial surface scratches, fading of upholstery fabrics over time, or accidental damage caused by patrons.
• Modifications, alterations, or self-assembly adjustments made after delivery.

Commercial warranty — Claims Process

In the event of a structural defect, the business customer must notify us within 7 days of noticing the issue by emailing sales@restaurantfurniture.ie with photographic evidence and the original quote/invoice number. We reserve the right to repair, replace, or credit the defective unit at our discretion.

Voluntary returns

All voluntary returns require prior written approval from RestaurantFurniture.ie. Buyers must arrange and pay their own return shipping. Approved unopened goods incur a 25% restocking fee; approved used or opened goods incur a 50% fee, based on the original unit price paid. Where a partial return drops the retained quantity into a lower discount tier, retained goods are repriced under the original agreed schedule. See the Terms & Conditions for the refund formula. There is no automatic right to return goods. This voluntary-return policy and its fees do not replace remedies for defective or misdescribed goods or automatically invalidate a manufacturing-defect claim.

Delivery damage

Inspect goods when they arrive or are collected. The Buyer must report any pallet transit damage to the Supplier within 24 hours of signing the delivery receipt. This transit-damage requirement is separate from notifying us about a structural defect within 7 days of noticing the issue.

Defective or misdescribed goods and legal rights

Contact the team about goods that are defective or do not match the agreed description. Those issues are assessed separately from voluntary change-of-mind returns. Opening the packaging does not, by itself, invalidate a legitimate manufacturing-defect claim. The commercial warranty, its exclusions and its notification periods do not exclude any rights or remedies that cannot lawfully be excluded, and do not create a blanket exclusion of liability. Opening packaging or reporting pallet transit damage after the 24-hour reporting period does not, by itself, remove such rights.

Irish governing law and jurisdiction

All purchases and supplies are business-to-business (B2B) transactions, not consumer retail sales. All resulting commercial agreements are governed exclusively by the laws of Ireland. Subject to mandatory applicable law, the courts of Ireland have exclusive jurisdiction over disputes arising from those agreements. Nothing in this clause excludes mandatory provisions of EU law or rights or remedies that cannot lawfully be excluded.